Tate Felts was a great loan officer for a recent mortgage that I applied for. He was extremely responsive to all of my questions through email and taking unscheduled phone calls. He always made sure that I knew what was going on during every step of the process. I spoke with at least four other loan officers from other companies before selecting Tate Felts and Southern Trust Mortgage. My decision was based on more than just the best rate. While speaking with Tate initially, he stood out among his peers and I felt that he was going to be the most attentive and I was not wrong.