Alicia helped me through my loan process every step of the way. She and her team were extremely quick to respond, friendly, and knowledgeable. Alicia was very patient with all of my questions as a first time homebuyer, and explained everything so that I understood it. She also was very transparent and helped me with a budget that was realistic for me. She was very familiar with different grants that I was interested in pursuing, and also found a great one for me that I would have never known about on my own! Thanks again for all of your help.