Alicia is very professional and very informative. She made our new home experience so pleasant. Her communication and knowledge as a Loan Officer, her compassion in helping clients. She been the best Loan Officer i ever encountered this process was not stressful at all. I would recommend her to everyone who is looking to purchase their first home or there forever home like me. I praise her and her team as well, We cannot thank you enough Alicia D. Harkowa and your team are AWESOME.