From Day 1 Alicia and her team were high level professionals. She was so detailed in answering all my questions and enlightened me with the process. She was very efficient in communicating with me and my Realtor and was so accommodating dealing with submitting offers. What I appreciate most about Alicia and her team, it was not another business transaction, they truly cared. Alicia went above and beyond even after regular hours to ensure all my questions were answered. Alicia cared! Kelly cared! Moni cared. You will encounter the best and I would 100% recommend Alicia and her team. It was a great experience, they truly made it easier for me.