As a first time home buyer I was very intimidated by the whole process initially, however after I began working with Alicia she educated me about all of my options for financing including the best matched for me, and helped me gain the confidence necessary to successfully secure the right loan for me. She was so incredibly helpful and responsive, and always very detailed in her responses which I SO appreciated. She was fantastic to work with and I HIGHLY recommend working with her. Not only did I get a great rate, but the fees/closing costs were even less than originally anticipated! All around exceptional experience.