I truly would like to thank Alicia Harkowa for jumping in and saving our loan at the last minute. Alicia is always going beyond the call of duty to insure our first time homeowner has a seamless transaction. I made the call to Alicia on 11/25 /2020 and my borrower applied and summitted all required documents by 11/30. Our loan file was approved within 24 hrs and final clear to close was 4 days before closing. Alicia deserve a 10 she is extraordinary .